skua<p>Trust.</p><p>And the destruction of trust.</p><p>Folk used to trust their doctor, bank manager, school principal, ...</p><p>Now consumers have no trust.</p><p>Pay more for a service?<br>Who'd trust the corporation not to offer crap-level service and grab the increased profits. <br>(Gee is <a href="https://mastodon.social/tags/Telstra" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>Telstra</span></a> really considered better service?)</p><p>Remember "good corporate citizens" from 15 years ago?<br>And what they've shown themselves to be since?</p><p>"<a href="https://mastodon.social/tags/SocialLicence" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>SocialLicence</span></a>" has gone.<br><a href="https://mastodon.social/tags/CulturalCapture" class="mention hashtag" rel="nofollow noopener noreferrer" target="_blank">#<span>CulturalCapture</span></a> has got corporations defining us.</p><p>smh</p>